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Starting October 1, 2024, all Care1st members will join Arizona Complete Health-Complete Care Plan.
There is no change to your benefits or providers. New ID cards will be sent to you.
 Find more information here
Starting October 1, 2024, all Care1st members will join Arizona Complete Health-Complete Care Plan.
There is no change to your benefits or providers. New ID cards will be sent to you.
 Find more information here

Care1st January 2024 Provider Manual Now Available

Date: 01/03/24

Provider Manual Updates

 

January 3, 2024

The Care1st Provider Manual has been updated (January 2024 revision date) and is available on our website:

Care1st Website > For Providers > Provider Resources > Manuals, Forms and Resources

In addition to a link to the complete manual, each section of the manual has its own link.  You may view, search, and print as needed.

The table below outlines the sections revised for January 2024.  We encourage you to review.

0
SectionTitleUpdate
IIIProvider Roles and Responsibilities 
  • Updated Treatment of Behavioral Health Disorders section
  • Updated Referrals section
VICovered Services
  • Updated language in Dental Services section
  • Updated language in EPSDT section
  • Updated language in Family Planning Services section
  • Updated language in Maternity Care section
VIIBehavioral Health Services
  • Added language in Re-Engagement section 
  • Added Information on SMI and SED Eligibility Determinations 

XII

Fraud Waste and Abuse
  • Updated AHCCCS Provider Fraud Hotline Numbers
  • Updated Remedies of violations of a False Claim and AHCCCS-Prohibited Acts

If you do not have access to the internet and need a hard copy of the manual, please contact Network Management as outlined below.

 

Thank you!

Care1st Network Management

Ph 866.560.4042 (Options in order: 5, 7)

Fax 833.618.1507/E-mail SM_AZ_PNO@Care1stAZ.com