Member Handbooks and Forms

Care1st members are able to get a member handbook at all times. A new handbook is made every year. You can get a handbook by calling Member Service at 1-866-560-4042 (TTY/TDD: 711) or by downloading a copy below.

The Member Handbook explains: 

  • How to access services
  • Services that are covered
  • Services that are not covered
  • Special programs
  • Prescription information
  • Other important benefits
If you have any problems, please call Member Service. You can call the toll free line at 1-866-560-4042 (TTY/TDD: 711). We can give you the facts verbally in English or in your primary language. We can also give you a hard copy in your preferred language. We also help if you are visually or hearing-impaired.

Member Handbook October 1,2023 to September 30,2024